Privacy Policy

Effective Date: 01.08.2023

This Privacy Policy applies to Vibrant Headway S.R.L. ("we" "our" or "us") and explains what personal data is collected when you use our website and the services provided through it, how such personal data will be processed.
BY USE Of THE SERVICES, YOU PROMISE US THAT (I) YOU HAVE READ, UNDERSTAND AND ACCEPT THIS PRIVACY POLICY, AND (II) YOU ARE 18 OR OVER 18 YEARS OF AGE. If you do not accept, or are unable to make this promise, you must not use the Service. In such case, you must (a) delete your account and contact us and request deletion of your data; (b) cancel any memberships using the functionality on our website or by us if you purchased it directly from our website.
Please read our Privacy Policy below to know more about what we do with data, what data privacy rights are available to you and who will be the data controller. If any questions will remain unanswered or you would like to exercise your privacy rights, please contact us at support@biteitdrinkit.com

Article 1 - DEFINITIONS:

“Applicable Website” This Privacy Policy will refer to and be applicable to the Website biteitdrinkit.com, which shall hereinafter be referred to as "Website."
"Effective Date" means the date this Privacy Policy comes into force and effect.
“Parties” to this Privacy Policy are the following data controller: Vibrant Headway S.R.L. ("Data Controller") and you, as the user of this Website. Hereinafter, the parties will individually be referred to as "Party" and collectively as "Parties."
“Data Controller” is the publisher, owner, and operator of the Website and is the Party responsible for the collection of information described herein. Data Controller shall be referred to either by Data Controller's name or "Data Controller," as listed above. If Data Controller or Data Controller's property shall be referred to through first-person pronouns, it shall be through the use of the following: us, we, our, ours, etc.
"Services" mean any services that we make available for sale on the Website.
"Personal Data" means personal data and information that we obtain from you in connection with your use of the Website that is capable of identifying you in any manner.
Should you agree to this Privacy Policy and continue your use of the Website, you will be referred to herein as either you, the user, or if any second-person pronouns are required and applicable, such pronouns as "your", "yours", etc.

Article 2 - GENERAL PROVISIONS:

This Privacy Policy (hereinafter "Privacy Policy") describes how we collect and use the Personal Data that we receive about you, as well as your rights in relation to that Personal Data, when you visit our Website or use our Services.
This Privacy Policy does not cover any information that we may receive about you through sources other than the use of our Website. The Website may link out to other websites, but this Privacy Policy does not and will not apply to any of those linked websites or applications.
We are committed to the protection of your privacy while you use our Website.
By continuing to use our Website, you acknowledge that you have had the chance to review and consider this Privacy Policy, and you acknowledge that you agree to it. This means that you also consent to the use of your information and the method of disclosure as described in this Privacy Policy. If you do not understand the Privacy Policy or do not agree to it, then you agree to immediately cease your use of our Website.

Article 3 - DATA PROTECTION OFFICER AND CONTACT:

We fully comply with the General Data Protection Regulation (GDPR). All customer data is handled lawfully, transparently, and securely. Customers have the right to access, modify, or request the deletion of their data. We ensure minimal data collection and processing necessary to provide our services.

The Party responsible for the processing of your personal data is as follows: Vibrant Headway S.R.L..
The Data Controller may be contacted as follows:
Vibrant Headway S.R.L.
Romania, Oraș Voluntari, Bulevardul PIPERA, Nr. 1/1, Constructia C2, Biroul nr.10, Compartiment 13, fl. 7, Judet llfov, 077190
The Data Controller and operator of the Website are one and the same.
The Data Protection Officer is as follows: IACOB ROBERT-TOMA. The Data Protection Officer may be contacted as follows:
support@biteitdrinkit.com
Vibrant Headway S.R.L.
Romania, Oraș Voluntari, Bulevardul PIPERA, Nr. 1/1, Constructia C2, Biroul nr.10, Compartiment 13, fl. 7, Judet llfov, 077190

SECURITY CAPABILITIES AND PAYMENT CARD DATA ENCRYPTION

All payment transactions are processed using PCI DSS-compliant systems with state-of-the-art encryption to protect sensitive payment data. We implement robust security measures, including SSL/TLS protocols, to prevent unauthorized access or data breaches.

CARD DATA HANDLING POLICY

We do not store customers’ payment card details. All card data is transmitted securely to our payment processors using encryption technologies. Transmission is compliant with PCI DSS standards to ensure secure handling.

Article 4 - MODIFICATIONS AND REVISIONS:

We reserve the right to modify, revise, or otherwise amend this Privacy Policy at any time and in any manner. If we do so, however, we will notify you and obtain your consent to the change in processing. Unless we specifically obtain your consent, any changes to the Privacy Policy will only impact the information collected on or after the date of the change. It is also your responsibility to periodically check this page for any such modification, revision or amendment.

Article 5 - THE PERSONAL DATA WE RECEIVE FROM YOU:

Depending on how you use our Website, you will be subject to different types of Personal Data collected and different manners of collection.
During the process of your registration, we may collect some of the following Personal Data from you through your voluntary disclosure:

information you provide to us when ordering our services through this Website, or information which is generated in the course of the use of those services;
information contained in or relating to any communication that you send to us or send through this Website (including correspondence with us, communication content and metadata associated with the communication);
if you have agreed to cookies, data such as your Website preferences or language settings. We can also use this information in an aggregate manner to understand how our visitors navigate this Website so we can make it better;
any other personal data that you choose to send to us;
any technical data from various third parties and public sources (including from analytical providers, advertising networks, search information providers).

Related Entities: We may share your Personal Data, including Personal Data that identifies you personally, with any of our parent companies, subsidiary companies, affiliates or other trusted related entities.
However, we only share your Personal Data with a trusted related entity if that entity agrees to our privacy standards as set out in this Privacy Policy and to treat your Personal Data in the same manner that we do.

Article 6- THE PERSONAL DATA WE RECEIVE AUTOMATICALLY:

Cookies: We may collect information from you through automatic tracking systems (such as information about your browsing preferences) as well as through information that you volunteer to us (such as information that you provide while using the Website, as described above).
For example, we use cookies to make your browsing experience easier and more intuitive. Сookies are small strings of text used to store some information that may concern the user, his or her preferences or the device they are using to access the internet (such as a computer, tablet, or mobile phone). Cookies are mainly used to adapt the operation of the site to your expectations, offering a more personalized browsing experience and memorizing the choices you made previously.
A cookie consists of a reduced set of data transferred to your browser from a web server and it can only be read by the server that made the transfer. This is not executable code and does not transmit viruses.
Cookies do not record or store any Personal Data. If you want, you can prevent the use of cookies, but then you may not be able to use our Website as we intend. To proceed without changing the options related to cookies, simply continue to use our Website.
Technical cookies: Technical cookies, which can also sometimes be called HTML cookies, are used for navigation and to facilitate your access to and use of the site. They are necessary for the transmission of communications on the network or to supply services requested by you. The use of technical cookies allows the safe and efficient use of the site.
You can manage or request the general deactivation or cancellation of cookies through your browser. If you do this though, please be advised this action might slow down or prevent access to some parts of the site.
Cookies may also be retransmitted by an analytics or statistics provider to collect aggregated information on the number of users and how they visit the Website. These are also considered technical cookies when they operate as described.
Temporary session cookies are deleted automatically at the end of the browsing session - these are mostly used to identify you and ensure that you don't have to log in each time - whereas permanent cookies remain active longer than just one particular session.
Third-party cookies: We may also utilize third-party cookies, which are cookies sent by a third-party to your computer. Permanent cookies are often third-party cookies. The majority of third-party cookies consist of tracking cookies used to identify online behavior, understand interests and then customize advertising for users.
Third-party analytical cookies may also be installed. They are sent from the domains of the aforementioned third parties external to the site. Third-party analytical cookies are used to detect information on user behavior on our Website. This place anonymously, in order to monitor the performance and improve the usability of the site. Third-party profiling cookies are used to create profiles relating to users, in order to propose advertising in line with the choices expressed by the users themselves.
Support in configuring your browser: You can manage cookies through the settings of your browser on your device. However, deleting cookies from your browser may remove the preferences you have set for this Website.
Log Data: Like all websites, this Website also makes use of log files that store automatic information collected during user visits. The different types of log data could be as follows:
- internet protocol (IP) address;
- type of browser and device parameters used to connect to the Website;
- name of the Internet Service Provider (ISP);
- date and time of visit;
- web page of origin of the user (referral) and exit;
- possibly the number of clicks.

The aforementioned information is processed in an automated form and collected in an exclusively aggregated manner in order to verify the correct functioning of the site, and for security reasons. This information will be processed according to the legitimate interests of the Data Controller.
For security purposes (spam filters, firewalls, virus detection), the automatically recorded data may also possibly include Personal Data such as IP address, which could be used, in accordance with applicable laws, in order to block attempts at damage to the Website or damage to other users, or in the case of harmful activities or crime. Such data are never used for the identification or profiling of the user, but only for the protection of the Website and our users. Such information will be treated according to the legitimate interests of the Data Controller.

Article 7 - THIRD PARTIES:

We may engage third-party service providers ("Third-Party Service Providers"), from time to time or all the time, to help us with our Website, and to help serve you.
We may use Third-Party Service Providers to assist with information storage (such as cloud storage).
We may provide some of your Personal Data to Third-Party Service Providers in order to help us track usage data, such as referral websites, dates and times of page requests, etc. We use this information to understand patterns of usage of, and to improve, the Website.
We may use Third-Party Service Providers to host the Website. In this instance, the Third-Party Service Provider will have access to your Personal Data.
We only share your Personal Data with a Third-Party Service Provider if that provider agrees to our privacy standards as set out in this Privacy Policy.
Notwithstanding the other provisions of this Privacy Policy, we may provide your Personal Data to a third party or to third parties in order to protect the rights, property or safety, of us, our customers or third parties, or as otherwise required by law.
We will not knowingly share your Personal Data with any third parties other than in accordance with this Privacy Policy.
If your Personal Data might be provided to a third party in a manner that is other than as explained in this Privacy Policy, you will be notified. You will also have the opportunity to request that we not share that information.
In general, you may request that we do not share your Personal Data with third parties. Please contact us via email, if so. Please be advised that you may lose access to certain services that we rely on third-party providers for.

Article 8 - HOW PERSONAL DATA IS STORED:

We use secure physical and digital systems to store your Personal Data when appropriate. We ensure that your Personal Data is protected against unauthorized access, disclosure, or destruction.

Please note, however, that no system involving the transmission of information via the internet, or the electronic storage of data, is completely secure. However, we take the protection and storage of your Personal Data very seriously. We take all reasonable steps to protect your Personal Data.

Personal Data is stored throughout your relationship with us. We delete your Personal Data upon request for cancellation of your account or other general request for the deletion of data.

We will store your information for as long as we have to by law. If there is no legal requirement for us to retain the data, we will only store it for as long as we need to.

In the event of a breach of your Personal Data, you will be notified in a reasonable time frame, but in no event later than two weeks, and we will follow all applicable laws regarding such breach.

We use encryption technology, such as TLS, to protect payment card information during transactions. Our payment processing partners comply with PCI DSS standards to ensure the highest level of data security. We do not store any payment card details on our servers; all transactions are securely processed through third-party providers. Personal data is retained only as long as necessary for the purposes outlined in this policy and will be deleted upon your request, unless retention is required by law.

Article 9 - PURPOSES OF PROCESSING OF PERSONAL DATA:

We primarily use your Personal Data to help us provide a better experience for you on our Website and to provide you the services and/or information you may have requested, such as use of our Website.
Information that does not identify you personally, but that may assist in providing us broad overviews of our customer base, will be used for market research or marketing efforts. Such information may include, but is not limited to, interests based on your cookies.
Personal Data that may be considering identifying may be used for the following:
a) Improving your personal user experience
b) Communicating with you about your user account with us
c) Fulfilling your purchases
d) Providing customer service to you
e) Advising you about updates to the Website or related Items

Article 10 - DISCLOSURE OF PERSONAL DATA:

Although our policy is to maintain the privacy of your Personal Data as described herein, we may disclose your Personal Data if we believe that it is reasonable to do so in certain cases, in our sole and exclusive discretion. Such cases may include, but are not limited to:
a) To satisfy any local or state laws or regulations;
b) To respond to requests, such discovery, criminal, civil, or administrative process, subpoenas, court orders, or writs from law enforcement or other governmental or legal bodies;
c) To bring legal action against a user who has violated the law or violated the Terms &Conditions of our Website;
d) As may be necessary for the operation of our Website;
e) To generally cooperate with any lawful investigation about our users;
f) If we suspect any fraudulent activity on our Website or if we have noticed any activity which may violate our terms or other applicable rules.

Article 11 - OPTING OUT OF TRANSMITTALS FROM US:

From time to time, we may send you informational or marketing communications related to our Website such as announcements or other information. If you wish to opt-out of such communications, you may contact the following email: support@biteitdrinkit.com. You may also click the opt-out link which will be provided at the bottom of any and all such communications.
Please be advised that even though you may opt-out of such communications, you may still receive information from us that is specifically about your use of our Website or about your account with us.
By providing any Personal Data to us, or by using our Website in any manner, you have created a commercial relationship with us. As such, you agree that any email sent from us or third-party affiliates, even unsolicited email, shall specifically not be considered SPAM, as that term is legally defined.

Article 12 - MODIFYING, DELETING, AND ACCESSING YOUR INFORMATION:

In accordance with the EU General Data Protection Regulation (GDPR), you have the right to access, correct, delete, or restrict the processing of your personal data. You may also request data portability and lodge complaints with the relevant data protection authority. To exercise these rights, please contact us at support@biteitdrinkit.com.
EU Representative (in accordance with the EU GDPR):
Due to our business being located within the EU we do not require to appoint a representative.
Complaints
If you have any issue or complaint, please contact the above mentioned DATA PROTECTION OFFICER for all enquiries.
We will treat your complaint in confidence and acknowledge receipt of a complaint within 24 hours and we will send you a full reply within 5 working days of receipt.
If a complaint is very complex, it may occasionally be necessary to extend the time limit. We will keep you informed of progress, the reasons for the delay, and the new deadline.
If your complaint is not resolved to your satisfaction within 24 hours, or through the conclusion of the informal complaints process, you can contact our DATA PROTECTION OFFICER with details in writing regarding your wish to make a formal complaint.
If you are not happy with how we handle any complaint, you are able to raise a complaint at any time with your country’s national data protection authority. If you live in the UK, this would be the Information Commissioner’s Office.

Article 13 - ACCEPTANCE OF RISK:

By continuing to our Website in any manner, use the Product, you manifest your continuing asset to this Privacy Policy. You further acknowledge, agree and accept that no transmission of information or data via the internet is not always completely secure, no matter what steps are taken. You acknowledge, agree and accept that we do not guarantee or warrant the security of any information that you provide to us, and that you transmit such information at your own risk.

Article 14 - YOUR RIGHTS:

You have many rights in relation to your Personal Data. Specifically, your rights are as follows:
- the right to be informed about the processing of your Personal Data;
- the right to have access to your Personal Data;
- the right to update and/or correct your Personal Data;
- the right to portability of your Personal Data;
- the right to oppose or limit the processing of your Personal Data;
- the right to request that we stop processing and delete your Personal Data;
- the right to block any Personal Data processing in violation of any applicable law;
- the right to launch a complaint with the applicable data protection authority.
Such rights can all be exercised by contacting us at the relevant contact information listed in this Privacy Policy.

Article 15 - MODIFICATIONS AND REVISIONS:

Article 16 - CONTACT INFORMATION:

If you have any questions about this Privacy Policy or the way we collect information from you, or if you would like to launch a complaint about anything related to this Privacy Policy, you may contact us at the following email address: support@biteitdrinkit.com.